Shipping policy
To give you a solid, customer-ready **Shipping Policy** for your storefront, I’ve put together a professional, standard template tailored to your setup (using cash on delivery and local shipping).
You can copy, paste, and tweak the bracketed details to match your exact timeline and rates.
## Shipping & Delivery Policy
Thank you for shopping at **Akira Apparel**! We are dedicated to delivering your orders quickly and reliably. Please review our shipping terms below.
### 1. Shipping Destinations & Partners
* We currently ship to all governorates across **Egypt**.
* We partner with leading local courier services (including **Mylerz**) to ensure your package arrives safely.
### 2. Processing & Delivery Time
* **Order Processing:** All orders are processed within **1–2 business days** (excluding weekends and public holidays).
* **Delivery Timeline:** Once processed, delivery typically takes:
* **Cairo & Giza:** [e.g., 2–3 business days]
* **Alexandria & Delta:** [e.g., 3–4 business days]
* **Upper Egypt & Remote Areas:** [e.g., 5–7 business days]
### 3. Shipping Rates
* Shipping fees are calculated at checkout based on your delivery address and governorate.
* **Current Rates:**
* Cairo / Giza: [e.g., 75 EGP]
* Other Governorates: [e.g., 95 EGP]
* *Enjoy **Free Shipping** on all orders over [e.g., 1,500 EGP]!*
### 4. Payment Method: Cash on Delivery (COD)
* We proudly offer **Cash on Delivery (COD)** as our primary payment method.
* Please ensure you have the exact amount ready upon delivery, as couriers may have limited change.
* **Order Verification:** For COD orders, we may occasionally reach out via WhatsApp or phone call to confirm your delivery details before dispatching the order.
### 5. Tracking Your Order
* Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp to monitor your shipment's progress in real-time.
### 6. Delivery Attempts & Rescheduling
* Our courier will attempt to deliver your package up to [e.g., 2 or 3] times.
* If you are unavailable, the courier will call to reschedule. Unclaimed packages returned to us may result in the cancellation of future COD privileges.
### 7. Inspection & Returns at the Door
* We want you to love your fit! You are welcome to inspect the outer packaging upon delivery.
* If you wish to request a return or exchange after receiving the item, please refer to our **Refund & Exchange Policy** or contact our support team.
### Need Help?
If you have any questions about your shipment, feel free to reach out to us:
* **Email:** [Your Support Email Address]
* **WhatsApp / Phone:** [01099293399]
### 💡 Pro-Tip for Setting this up in Shopify/WooCommerce:
1. **Automate Updates:** If you use an automated tool (like WhatFlow), you can link this policy directly in your automated WhatsApp order confirmations so customers know exactly when to expect their package.
2. **Keep it Flexible:** If shipping rates change during peak seasons or holidays, make sure to update the flat rates listed here.